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Student Loan Repayment

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Enter your Customer Reference Number

Why do you need to log in?

You have requested access to a secure area of the website. We need you to log in to make sure that your details stay private.

Having problems logging in?

Are you using an up-to-date browser?
To use the student finance online application you need up-to-date internet browser software. We support Microsoft Internet Explorer 6 or higher, Firefox, Safari and Google Chrome. Other browsers may work but are not officially supported by us. The application is not compatible with the Opera browser, sorry.

Are you using the correct internet browser settings?
Please check the 'Help' section of your browser if you're not sure how to check these settings.

  1. Your browser must be configured to accept session cookies.
  2. Your browser should accept SSL3 (TLS) security.
  3. Javascript must be enabled.
  4. Your browser cache should check for a newer version of a page every time it visits.

Firewalls and proxy servers
You may not be able to log in to the student finance online service from work if your company blocks secure sites.

What if you can't log in?
You should click on 'Find out your login details' to reset your password and secret answer, or find out your Customer Reference Number. If you are still unable to log in, please contact us.

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